Refund policy

Return & Refund Policy

At Kashmoola, we strive to provide high-quality sterling silver jewelry.

Due to the nature of our products, all sales are final.

Returns or exchanges are only accepted in the following cases:

• The item arrives damaged during shipping.
• The customer receives the wrong item.

Customers must contact us within 48 hours of delivery and provide clear photos of the item and packaging.

Returns or refunds will not be accepted for:

• Change of mind.
• Incorrect size or style selection.
• Damage caused by misuse or normal wear.

We reserve the right to review each case individually and determine the appropriate resolution.